About PPS

Practical IT consulting for technology problems that need to get unstuck.

Patriot Professional Solutions LLC helps organizations get Microsoft 365 and SharePoint under control, recover stalled technology work, clarify governance and ownership, and improve the processes and documentation that keep IT operations moving.

Business team collaborating in a modern office
Solutions. Service. Strength. is the PPS company signature.

The company

A practical IT consulting partner for technology work that needs to improve.

PPS is an independent, veteran-led IT consulting and advisory company. It helps leaders address problems involving technology governance and ownership, Microsoft 365 and SharePoint, stalled or high-risk IT initiatives, and technology-enabled operations, processes, documentation, and adoption. Cybersecurity readiness and responsible AI governance remain supporting capabilities within that broader IT consulting practice.

The firm is designed for leaders who need a technology problem clarified, corrected, modernized, recovered, documented, or moved forward without unnecessary consulting complexity.

The promise

Clients should expect direct advice, usable work products, clear expectations, and a candid distinction between verified facts, open questions, decisions, risks, and implementation tasks.

Operating principles

Clear evidence. Clear ownership. Clear next actions.

  • Start with the business problem, not the tool.
  • Establish what is true before recommending change.
  • Make ownership and decision rights explicit.
  • Prefer practical, maintainable governance over unnecessary complexity.
  • Document recommendations so the organization can act after the engagement.

How PPS works

Governance and documentation are operating infrastructure.

PPS uses a controlled advisory and implementation method intended to make decisions easier to understand, execute, verify, and hand off.

Clarity before commitment

Understand the environment, evidence, owners, risks, dependencies, and unresolved decisions before investing in implementation or scale.

Governance that works

Shape roles, controls, policies, decision rights, and lifecycle practices around how people and programs actually operate.

Documentation that moves work

Use inventories, findings, policies, procedures, decision records, and roadmaps to support execution and accountability.

Controlled implementation

Move agreed decisions into remediation, modernization, recovery, or process improvement with a clear written scope, acceptance criteria, and change control.

Clear expectations

Confirm responsibilities, evidence needs, timing, deliverables, working assumptions, and price in writing before delivery begins.

Calm candor

Name uncertainty, risk, and constraints without hype, fear-based selling, or promises outside PPS control.

Where PPS fits best

Use PPS when the technology problem is also an ownership, delivery, Microsoft 365/SharePoint, or operating problem.

PPS is best suited to organizations that need clearer governance, a controlled Microsoft 365 or SharePoint modernization, recovery of a stalled technology initiative, improved technology-enabled processes, stronger documentation and adoption, or responsible governance before expanding AI capabilities.

Common signals

  • No one can clearly explain who owns key technology decisions.
  • Policies, SOPs, inventories, or decision records are incomplete or outdated.
  • Permissions, sharing, lifecycle, or cleanup practices are inconsistent.
  • A migration, rollout, or project is moving faster than governance and delivery controls.
  • Leadership needs a prioritized path and accountable implementation before authorizing further investment.

Evidence buyers can inspect

See how PPS approaches the work before you engage.

Review the structure, operating discipline, credentials, and decision support PPS brings to technology work so you can judge fit with more confidence.

Illustrative work product

Review a fictional SharePoint migration-readiness snapshot showing how current conditions, gaps, priorities, owners, dependencies, and a phased roadmap can be organized.

View the illustrative snapshot

Clear service expectations

Each service page explains who the engagement is for, what PPS can deliver, how pricing works, and how the work progresses from inquiry to engagement.

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Practical buyer guidance

Insights explain governance, readiness, ownership, and decision criteria so leaders can evaluate the problem before choosing a service.

Read PPS insights

Joseph Riviello during his U.S. Army service
Joseph Riviello, Founder & Principal Consultant

Founder & Principal Consultant

Joseph Riviello

Joseph Riviello founded and owns Patriot Professional Solutions LLC and leads the firm as its Founder & Principal Consultant. PPS was created to give organizations a practical way to turn technology uncertainty into clear ownership, documented decisions, and an executable path forward.

As a former U.S. Army Captain, Joseph brings a service-minded operating perspective shaped by discipline, accountability, planning, and clear handoffs. PPS applies that perspective to IT governance and policy, Microsoft 365 and SharePoint modernization, documentation and process improvement, cybersecurity readiness, technology planning, project recovery and execution, and responsible AI governance.

Why PPS was founded

PPS is built around a straightforward operating belief: technology problems are easier to solve when the current state is established, decision rights are explicit, risks are visible, and the next actions are documented.

Consulting perspective

  • Governance and documentation: usable controls, clear ownership, and maintainable operating practices.
  • Microsoft 365 and SharePoint: modernization, permissions awareness, migration preparation and execution, remediation, and decision clarity.
  • Technology planning and delivery: practical roadmaps, project recovery, decision records, risk tracking, implementation controls, and executive-ready deliverables.
  • Cybersecurity and responsible AI readiness: governance disciplines with clear specialist boundaries where deeper technical or legal work is required.